Privacy Policy
Something here
Action Learning Centre Privacy Policy
We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we store and use it, and your rights as a user. We comply with the UK General Data Protection Regulation (UK GDPR).
1. What Information Do We Collect?
We collect only the data necessary to provide the services and products you request from us. This may include:
Full name
Email address
Telephone number
Contact address
Details of courses or Action Learning Sets attended
Workplace or employer
Billing and shipping addresses
If you make a purchase or attend a session, we may also collect details needed to issue correct invoices or verify payments.
2. Why Do We Collect Your Data?
We use your data to:
Provide and manage the services you’ve signed up for
Send you relevant information about courses, products, and events
Fulfil our contractual obligations
Comply with legal and tax obligations
Share webinar recordings with attendees (where applicable)
We only collect and store the data we truly need.
3. Our Legal Basis for Processing Your Data
We process personal data under one or more of the following lawful bases:
Your consent
Contractual necessity
Legal obligation
Our legitimate interest in delivering a high-quality service
4. How Do We Store and Protect Your Data?
Your data is stored securely using cloud-based systems and protected devices within the UK and European Union. Only authorised team members have access to this information, and all have signed Non-Disclosure Agreements and completed data protection training.
We implement technical and organisational security measures to protect your data. Where data is transmitted online, we use secure (SSL) encryption protocols.
5. Who Has Access to Your Data?
Access is limited to our internal team (including administration, events, marketing, and communications) for the purpose of delivering services.
Occasionally, we work with trusted third-party service providers (e.g., IT support, accounting) who may need access to your data to perform specific tasks. These providers are contractually bound to protect your data and only use it for the agreed purpose.
We do not sell your data. We will never share your information without your consent unless required to do so by law.
6. How Long Do We Keep Your Data?
We retain personal data only as long as:
We have an ongoing relationship with you
We’re legally required to (e.g., for tax/accounting purposes)
You have not requested deletion
You can request deletion or changes to your data at any time.
7. Your Rights Under Data Protection Law You have the right to:
Access the data we hold about you
Correct or update any information
Request deletion or restrict processing of your data
Object to the use of your data for marketing
Withdraw consent at any time
To exercise any of these rights, please contact us at: enquiries@actionlearningcentre.com
8. Email Communication & Opt-In
If you opt in, we may occasionally contact you with news about our courses, events, and offerings. You can unsubscribe at any time using the link in our emails or by contacting us directly.
9. Cookies and Website Use
Our website may use cookies to enhance your browsing experience. These help us understand how visitors interact with the site and improve functionality. You can manage your cookie preferences in your browser settings.
We may collect anonymous statistical data such as IP address, browser type, and operating system for site performance analysis.
10. Third-Party Websites
Our website may link to external websites. Please note that we are not responsible for the privacy policies of these third-party sites. We encourage you to review their policies before submitting personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we may also notify you by email if appropriate.
12. Contact Us
If you have questions or concerns about this policy, or wish to update or delete your data, please contact: enquiries@actionlearningcentre.com
Thank you for trusting us with your information.